Technology investment, clearly defined.
Structured IT support programmes and fixed-scope web development engagements — each transparently priced, professionally delivered, and aligned to where your business is going.
Support Programmes
Essential Care
Designed for businesses of up to 5 users requiring dependable, managed IT coverage
Excl. VAT · R2,875 incl. VAT
Enquire NowWhat's Included
- Remote IT support — Monday to Friday, 08:00 to 17:00
- Dedicated helpdesk via email and WhatsApp
- All requests logged, tracked, and referenced
- Monthly system health check with written summary
- Patch management for Windows and core business applications
- Microsoft 365 support
Plan Limits
"A measured IT foundation for businesses that value operational consistency."
Business Protect
Suited to growing businesses of up to 10 users requiring structured support and proactive oversight
Excl. VAT · R5,175 incl. VAT
Enquire NowWhat's Included
- All Essential Care inclusions, plus:
- Priority remote support — 4 to 8-hour response target
- Scheduled onsite support — two visits per month (up to 2 hours each)
- Network monitoring — router, Wi-Fi, firewall, and switching infrastructure
- Backup monitoring and management across cloud and local repositories
- Microsoft 365 full administration and license management
- User provisioning and de-provisioning (up to 2 events per month)
- Active threat monitoring with monthly security summary
Plan Limits
"Proactive IT governance — structured to address issues before they become incidents."
Premium IT Partner
Reserved for IT-reliant organisations of up to 15 users requiring a comprehensive managed IT partnership
Excl. VAT · R9,775 incl. VAT
Enquire NowWhat's Included
- All Business Protect inclusions, plus:
- Unlimited remote support tickets (subject to fair-use policy)
- Priority onsite support — up to 2 visits per month (up to 2 hours each)
- 24/7 automated infrastructure monitoring with P1 on-call escalation
- Advanced endpoint security — EDR with active threat response
- User provisioning and deprovisioning (up to 5 events per month)
- Annual disaster recovery planning and recovery testing
- Server and cloud infrastructure management (up to 3 servers)
- Quarterly IT strategy review and forward planning session
- SLA service credits applicable to P1 and P2 incidents
Plan Limits
"A complete outsourced IT function — enterprise discipline, without the enterprise overhead."
IT Programme Comparison
| Feature | Essential Care | Business Protect | Premium Partner |
|---|---|---|---|
| Monthly fee (excl. VAT) | R2,500 | R4,500 | R8,500 |
| Device coverage | Up to 5 | Up to 10 | Up to 15 |
| Support hours | Mon–Fri 8am–5pm | Mon–Fri 8am–5pm | Business hrs + 24/7 P1 |
| P1 response target | Within 4 hours | Within 2 hours | Within 1 hour |
| Onsite support | — | 1 visit / month | Up to 2 / month |
| Network monitoring | — | 24/7 | |
| Backup management | — | ||
| Microsoft 365 admin | Email only | Full admin | Full admin |
| User onboarding / offboarding | — | 2 events / month | 5 events / month |
| Advanced cybersecurity (EDR) | — | Basic monitoring | Full EDR + response |
| Server & cloud support | — | — | |
| Disaster recovery plan | — | — | |
| IT strategy consulting | — | — | Quarterly |
| SLA service credits | — | — | P1 & P2 incidents |
IT Supplementary Services
Additional Device Coverage
Extend managed coverage beyond your programme allocation — applicable to desktops, laptops, and network appliances.
POA / deviceMobile Device Management
MDM enrolment, policy enforcement, and remote wipe capability for iOS and Android business devices.
POA / monthPenetration Testing
Scheduled or on-demand vulnerability assessment with a formal report covering your network perimeter and endpoints.
Quoted per scopeAfter-Hours Support Cover
Extended helpdesk availability beyond standard business hours, covering P1 and P2 incidents.
POA / monthCloud Migration
Formally scoped migration of on-premises infrastructure or data to Microsoft Azure, Microsoft 365, or AWS.
Quoted per projectHardware Procurement
Specification, sourcing, and deployment of laptops, desktops, networking equipment, and peripherals — at supplier pricing.
At cost + setup feeCybersecurity Awareness
Staff training workshops addressing phishing, password discipline, and secure remote working — tailored to your environment.
POA / sessionVoIP & Telephony
Deployment, administration, and ongoing support of cloud-based telephony systems integrated with your Microsoft 365 tenant.
POA / monthDigital Development Packages
Starter Site
For businesses establishing a professional online presence
Starting from
Excl. VAT · R8,625 incl. VAT
Request a QuoteWhat's Included
- Up to 5 pages
- Mobile-responsive design
- Enquiry and contact form
- Foundational on-page SEO configuration
- Google Maps integration
- 30-day post-launch support
Plan Limits
"A professional digital foundation, delivered on a defined timeline."
Business Site
For established businesses requiring a complete, branded digital presence
Starting from
Excl. VAT · R18,975 incl. VAT
Request a QuoteWhat's Included
- Up to 12 pages
- Bespoke design aligned to your brand identity
- Blog and news module
- Advanced on-page SEO configuration
- Google Analytics and Search Console integration
- Social media profile integration
- 60-day post-launch support
Plan Limits
"A comprehensive web presence — built to your brief, structured for growth."
Online Store
For businesses with a defined e-commerce requirement
Starting from
Excl. VAT · R37,375 incl. VAT
Request a QuoteWhat's Included
- Unlimited product listings
- Bespoke storefront design
- PayFast or Peach Payments integration
- Order and inventory management
- Customer accounts and wish lists
- Abandoned cart recovery
- 90-day post-launch support
Plan Limits
"A complete transactional platform, configured to sell from launch."
Web Package Comparison
| Feature | Starter Site | Business Site | Online Store |
|---|---|---|---|
| Starting from (excl. VAT) | R7,500 | R16,500 | R32,500 |
| Number of pages | Up to 5 | Up to 12 | Unlimited |
| Mobile-responsive design | |||
| Custom brand design | — | ||
| Blog / news module | — | ||
| On-page SEO | Basic | Advanced | Advanced |
| Google Analytics | — | ||
| Online store | — | — | |
| Payment gateway | — | — | PayFast / Peach |
| Customer accounts | — | — | |
| Post-launch support | 30 days | 60 days | 90 days |
| Estimated delivery | ~2 weeks | ~3–4 weeks | ~5–6 weeks |
Web Enhancements & Retainers
Monthly Care Plan
Managed hosting, security patching, daily backups, and uptime monitoring — continuous protection for your digital asset.
R450 / monthContent Retainer
Up to 2 hours of managed content updates per month — copy changes, imagery, blog entries, and structured edits.
R950 / monthSEO Retainer
Keyword performance tracking, on-page optimisation, and a monthly summary report — a measured approach to organic visibility.
R1,800 / monthBrand Identity
Professional logo design accompanied by a colour system, typography selection, and a foundational brand guide for consistent use.
R3,500 once-offProfessional Copywriting
Web copy crafted for your intended audience — clear, brand-aligned, and structured for both readability and search performance.
R600 / pageSocial Media Setup
Profile creation and visual alignment across up to 3 platforms, with a structured content calendar and branded templates.
R1,800 once-offDomain & Hosting
Domain registration and managed hosting configuration. First-year hosting included with Business and Online Store packages.
R750 once-offThird-Party Integrations
Structured integration of your site with CRMs, booking systems, live chat platforms, or any API-based tool your business requires.
Quoted per scopeThe Case for Partnership
Defined Investment
IT support programmes are flat-rate monthly. Web engagements are fixed-price. Every proposal is fully itemised — with no room for ambiguity.
Structured Governance
Infrastructure is monitored, patched, and reviewed on a consistent schedule. Issues are identified and addressed before they affect your operations.
Unified Accountability
Managed IT support and web development delivered by one team, under one agreement. A single point of accountability for your entire technology environment.
Local Expertise
A team that understands the South African business environment — load shedding contingencies, local ISPs, and POPIA obligations — with enterprise-grade discipline applied throughout.
How an Engagement Begins
Initial Consultation
A focused conversation to understand your business requirements — whether that is IT support, a web development engagement, or a combination of both.
Proposal & Scoping
We document the full scope of work and present a clear, itemised proposal. Every line is accounted for before a commitment is made.
Engagement Agreement
Your IT Service Level Agreement or web project brief is signed and filed. Scope, timeline, deliverables, and investment are formally confirmed.
Delivery Commences
IT environments are brought under managed monitoring from day one. Web development engagements begin immediately following agreement sign-off.
The right technology partnership starts here.
All pricing excludes VAT (currently 15%). IT support programmes are governed by a signed Service Level Agreement. Web development engagements are subject to a formal scoping document. Standard terms apply.
Enquire Now